How we work
AU PAIR In Spain program is run according to the articles laid down in the European Agreement on Au Pair Placement, Strasbourg, 24.XI.1969 (ETS No 068), within the framework of the Council of Europe, and according to the Code of Conduct and Guidelines internationally established by the IAPA (International Au Pair Association), in order to protect the rights of the au pairs and host families and offer a high quality service.
Culture & Friends just place directly au pairs from those countries where we do not have a partner organisation. In the case an au pair applies directly through our web site to participate in any of our programs, if she/he comes from a country where we do have a partner organisation, we will refer her/his application to our agent or partner organisation in that country. Program fee will be paid to the agent locally in their own currency. It varies from country to country.
We are not an Internet contact agency. We do not accept any au pair or family without checking the required documentation ( Complete application form, letters, pictures, references, passport, medical certificate, criminal record…)
We are a dynamic, flexible and customer oriented organisation. Our main goal is to achieve satisfaction and expectations of families and au pairs, as well as to facilitate continual improvement in our service, therefore we have set a total quality management system. Our objectives are your objectives.